Manta5 will continuously update this blog post about delivery & production timelines, allowing current & future customers to stay up to date about international hydrofoil bike deliveries & the progress by Manta5 as we pioneer cycling's new frontier.________________________________________
LATEST: COVID-19 Production & Delivery Timelines Update - March, 2020
Our thoughts are with you and your families during this uncertain time. As the COVID-19 situation continues to evolve and unfold globally, we are writing to reassure you that we are doing everything we can to deliver a quality product to you amid this trying time.
Since the New Year, the Manta5 team has worked full steam ahead to shift production to a master assembler in Taiwan and undertaken all necessary & additional requirements to get production up and running. As it stands, COVID-19 has not affected our master assembler but a handful of key component suppliers have been held up, or delayed due to supply chain constraints. Based on new timelines it is our goal to deliver bikes in July 2020. It’s not something we have taken lightly and rest assured that we are doing everything we can to mitigate any further halts in production.
Our team in New Zealand are continuing to work in an environment made as safe as possible as we push ahead with building cycling’s new frontier. We hope you and your families stay in good health and we greatly appreciate your support as we work to keep our communities safe as the outbreak continues. It is what we do now, as a community , that allows us to return happy and healthy in the future.
Please note, customers will retain their current place in the delivery line and throughout this whole process you will be kept well-informed of further details as soon as we have them. If you have further questions about the current delivery timelines please get in touch on firstname.lastname@example.org
Mass Production Assembly Moved to Taiwan - Jan, 2020
Manta5 is now scaling for mass production to deliver your order. Utilizing the regular dialogue and feedback from our Kiwi customers over the last few months, our engineering team are also designing user experience improvements for mass production.
We've also begun moving production & final assembly to Taiwan, the 'Mecca' of the cycling and e-bike industry (Giant, Trek, Kono, Specialized and other top brands come out of Taiwan). This move allows Manta5 to scale production with the high quality standards we demand, whilst shortening shipping times to our key markets.
This shift to using the same supply chain as world-leading brands means that we will also be taking on extra upfront production requirements. Due to this & the move to Taiwan, our production team estimate a delivery delay of 6-8 weeks in order to meet these requirements, as well as to incorporate the market-tested improvements. Effectively, these additional two months allows us to ensure that the final product delivered to you will have an unmatched foiling and user experience.
Shipping the Manta5 Hydrofoilers from Taiwan to international presale customers will be at the start of May, with delivery to your door expected in June 2020.
Pilot Production Successfully delivered - Dec, 2019
In December 2019, Manta5 made history and delivered the world’s first hydrofoil e-bikes to customers throughout New Zealand in time for Christmas. This limited production run was greatly anticipated and the feedback from customers in the months after has been fantastic. Learnings ranging from user experience to product updates have been rolling in and these will be implemented into the hydrofoil bikes rolled out for mass production.
The feedback from Kiwi's has been overwhelmingly positive, with videos and photos being shared back to us of some stunning places they have ridden. More content will be released over the coming months such as product & ride reviews, customer journey experiences & more so lookout for these (read about our most recent customer ride day here).